FAQs
Frequently Asked Questions
Have a question about shopping with Buck & Doe’s Style Boutique? We’ve put together answers to some of our most frequently asked questions about online orders, shipping, in-store pickup, returns, inventory, and more.
Where is Buck & Doe’s Style Boutique located?
Buck & Doe’s Style Boutique is located inside Buck & Doe’s Mercantile in San Antonio, Texas. Shop with us in person or browse our selection online at BuckDoesStyle.com.
Can I shop Buck & Doe’s Style in person?
Absolutely! Buck & Doe’s Style Boutique is located inside Buck & Doe’s Mercantile, a locally owned San Antonio destination offering much more than just boutique shopping.
Along with our full selection of men’s and women’s apparel, accessories, gifts, and home goods, Buck & Doe’s Mercantile features indoor gun and archery ranges, a full-service archery pro shop and bow tech services, firearms and shooting accessories, gunsmithing, firearm rentals, training and classes, memberships, special events, and more.
Come shop, hit the range, take a class, get your bow ready for the season, or simply see what’s new — there’s always something happening at Buck & Doe’s.
Visit us at:
24250 US Hwy 281 N
San Antonio, TX 78258
Learn more about everything Buck & Doe’s Mercantile has to offer at BuckDoes.com.
Do you offer in-store pickup?
Yes! Free in-store pickup is available at our San Antonio location for eligible online orders.
Simply select In-Store Pickup at checkout. We’ll send you a notification as soon as your order is ready, so please wait until you receive your Ready for Pickup confirmation before heading our way.
Do you offer free shipping?
Yes! We offer free standard shipping on qualifying orders of $100 or more within the contiguous United States.
Oversized, heavy, specialty, or otherwise restricted merchandise may be excluded from free shipping. Any applicable shipping charges will be shown at checkout.
How quickly will my order ship?
Most online orders are processed within 1–3 business days, excluding weekends and holidays.
Processing may take slightly longer during holidays, sales, special events, or periods of high order volume.
How can I track my order?
When tracking is available, you’ll receive tracking information by email or text once your order ships.
Please allow some time for the carrier to update tracking information after receiving your shipping confirmation.
Can I change or cancel my order after placing it?
Contact us as soon as possible at onlinesales@buckdoes.com.
We’ll do our best to accommodate changes or cancellations, but we cannot guarantee that an order can be changed once it has entered processing or been shipped.
What if I entered the wrong shipping address?
Please email onlinesales@buckdoes.com as soon as possible.
If your order has not yet shipped, we’ll do our best to update the address. Once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed.
Additional shipping charges may apply if an order is returned to us because of an incorrect or incomplete address.
What is your return policy?
Eligible merchandise may be returned within 30 days of purchase with the original receipt or gift receipt.
Merchandise must be in its original, unused condition with tags attached unless there is a manufacturer defect.
Qualifying returns may be refunded to the original form of payment, including applicable tax, or issued as a gift card at the customer’s choice.
All sale merchandise is final sale.
Shipping charges are non-refundable, and customers are responsible for return shipping costs.
Please see our full Return Policy for complete details.
Can I exchange an item?
Yes, when the merchandise meets our return requirements.
For exchanges, the original merchandise is returned and credited to the customer’s account, and the replacement merchandise is processed as a new sale.
Can I return something I purchased with a gift card?
Yes, if the merchandise otherwise qualifies for a return.
If the original gift card still has an active balance, the return will be credited back to that card. If the original card has a $0 balance, a new gift card will be issued.
Are sale items returnable?
No. All sale merchandise is final sale and cannot be returned or exchanged.
Is everything in your San Antonio store available online?
Not necessarily! Our San Antonio boutique carries a large and constantly changing selection, and not every item available in-store may be listed online.
With new merchandise arriving regularly, there’s always something new to discover when you visit us in person.
Do you get new arrivals often?
Absolutely. New arrivals hit Buck & Doe’s Style regularly, with fresh apparel, accessories, gifts, home goods, and seasonal favorites coming through our doors all the time.
Check our New Arrivals online or visit us in San Antonio to see what’s new.
What brands do you carry?
Our collection includes a wide variety of men’s and women’s apparel, accessories, gifts, and home goods from brands such as Poncho Outdoors, Ivy Jane, Sister Mary, Uncle Frank, Consuela, Jon Hart Design, KÜHL, Dear John, Sendero, Turtlebox, Nora Fleming, Tyler Candle Company, Tokyo Milk, and many more.
Our brands and inventory change throughout the year, so check back often for new additions.
Do you carry Poncho Outdoors in San Antonio?
Yes! Buck & Doe’s is San Antonio’s exclusive Poncho dealer, with a large selection of Poncho performance shirts, western shirts, polos, kids’ styles, and more.
Shop Poncho online or visit us in-store to see our current selection.
Do you sell gift cards?
Yes! Buck & Doe’s gift cards make an easy gift when you’re not sure what to pick. Contact us or visit our San Antonio location for current gift card options.
How can I contact you about an online order?
For questions regarding online orders, shipping, returns, or in-store pickup, contact:
Buck & Doe’s Style Boutique
San Antonio, Texas
Email: onlinesales@buckdoes.com
We’re always happy to help!