Shipping Policy

At Buck & Doe’s Style Boutique, we’re excited to get your order headed your way! Whether you’re shopping with us from right here in San Antonio or across the country, our team takes care in preparing and packing every order.

Shipping Rates & Free Shipping

We offer FREE standard shipping on qualifying orders of $100 or more within the contiguous United States.

Orders under $100 will be charged shipping based on the available rate shown at checkout.

Free shipping may exclude oversized, heavy, specialty, or otherwise restricted items. Any applicable shipping charges will be displayed at checkout before your order is completed.

Order Processing

Orders are typically processed and prepared for shipment within 1–3 business days, excluding weekends and holidays.

During holidays, sales, special events, or periods of high order volume, processing times may be slightly longer. Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping & Delivery

Delivery times vary depending on the destination, carrier, and shipping service selected. Estimated delivery dates provided at checkout or by the shipping carrier are estimates and are not guaranteed.

Buck & Doe’s Style Boutique is not responsible for carrier delays caused by weather, service disruptions, holidays, incorrect delivery information, or other circumstances outside of our control.

In-Store Pickup in San Antonio

Shopping local? We offer free in-store pickup at our Buck & Doe’s location in San Antonio, Texas.

Select In-Store Pickup at checkout when available. Once your order has been prepared, you’ll receive a notification letting you know it’s ready for pickup.

Please wait until you receive your Ready for Pickup notification before coming in so we can make sure your order is ready and waiting for you.

Tracking Your Order

When tracking is available, tracking information will be sent to the email address or phone number provided with your order.

Please allow time for the carrier to update tracking information after your shipping confirmation is received.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.

If you notice an error after placing your order, contact us as soon as possible at onlinesales@buckdoes.com. While we’ll do our best to help, we cannot guarantee that an address can be changed once an order has been processed or shipped.

Additional shipping charges may apply if an order is returned to us due to an incorrect or incomplete address.

Lost, Stolen or Damaged Packages

Once a package has been transferred to the shipping carrier, delivery is subject to the carrier’s handling and tracking.

If your package arrives damaged, please contact us promptly at onlinesales@buckdoes.com with your order information and photos of the package and merchandise so our team can assist you.

If tracking shows that a package has been delivered but you cannot locate it, we recommend checking around the delivery location, with household members or neighbors, and contacting the shipping carrier. You may also contact our team for assistance.

Returns

Shipping charges are non-refundable. Customers are responsible for return shipping costs unless otherwise determined by Buck & Doe’s Style Boutique.

For complete information regarding eligible returns, exchanges, and final-sale merchandise, please review our Return Policy.

Questions About Your Order?

Have a question about shipping, pickup, or an online order? We’re happy to help.

Buck & Doe’s Style Boutique
San Antonio, Texas
Email: onlinesales@buckdoes.com

Thank you for shopping with a locally owned San Antonio business and supporting Buck & Doe’s Style Boutique!