Return Policy

Buck & Doe’s wants to make returns as simple and straightforward as possible. Eligible merchandise may be returned for a refund to the original form of payment (including applicable sales tax) or for a Buck & Doe’s Gift Card, at the customer’s choice, when all of the following conditions are met:

  • Merchandise must be returned within 30 calendar days of the original purchase date.
  • Merchandise must be in its original, unused and unworn condition with all original tags attached, unless the item has a manufacturer’s defect.
  • Merchandise must be accompanied by the original Buck & Doe’s receipt or gift receipt.
  • All sale merchandise is Final Sale and is not eligible for return or exchange.

Online & Shipped Orders

For merchandise purchased online or shipped to the customer:

  • The customer is responsible for all costs associated with shipping merchandise back to Buck & Doe’s.
  • Original shipping charges are non-refundable.
  • Return shipping costs are also non-refundable.
  • We recommend using a trackable shipping method when sending a return. Buck & Doe’s is not responsible for return packages lost or damaged in transit.

Exchanges

If merchandise is exchanged, the original item will be processed as a return and your account will be credited accordingly. The replacement merchandise will then be processed as a new purchase.

Purchases Made with a Gift Card

If returned merchandise was originally purchased using a Buck & Doe’s Gift Card, the refund will be credited back to that Gift Card if it still has an available balance. If the Gift Card has a $0.00 balance, a new Buck & Doe’s Gift Card will be issued for the eligible return amount.

Questions About a Return?

For questions, concerns, or assistance with an online return, please contact us at onlinesales@buckdoes.com.