Return Policy
Buck & Doe’s wants to make returns as simple and straightforward as possible. Eligible merchandise may be returned for a refund to the original form of payment (including applicable sales tax) or for a Buck & Doe’s Gift Card, at the customer’s choice, when all of the following conditions are met:
- Merchandise must be returned within 30 calendar days of the original purchase date.
- Merchandise must be in its original, unused and unworn condition with all original tags attached, unless the item has a manufacturer’s defect.
- Merchandise must be accompanied by the original Buck & Doe’s receipt or gift receipt.
- All sale merchandise is Final Sale and is not eligible for return or exchange.
Online & Shipped Orders
For merchandise purchased online or shipped to the customer:
- The customer is responsible for all costs associated with shipping merchandise back to Buck & Doe’s.
- Original shipping charges are non-refundable.
- Return shipping costs are also non-refundable.
- We recommend using a trackable shipping method when sending a return. Buck & Doe’s is not responsible for return packages lost or damaged in transit.
Exchanges
If merchandise is exchanged, the original item will be processed as a return and your account will be credited accordingly. The replacement merchandise will then be processed as a new purchase.
Purchases Made with a Gift Card
If returned merchandise was originally purchased using a Buck & Doe’s Gift Card, the refund will be credited back to that Gift Card if it still has an available balance. If the Gift Card has a $0.00 balance, a new Buck & Doe’s Gift Card will be issued for the eligible return amount.
Questions About a Return?
For questions, concerns, or assistance with an online return, please contact us at onlinesales@buckdoes.com.